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Profiles International, Inc.
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A description of the Profiles assessment tools available for evaluating job applicants, managing and developing employee programs, team building, leadership development, and customer service are as follows.

For more details and further explanation, please contact us directly at (860) 767-1830. 

The Profile XT is a multi-purpose assessment that is used for selection, coaching, training, promotion, managing, and succession planning. It is a powerful and dynamic management tool that employs 21st Century technology to put the right people in the right jobs. It is administered on the Internet and reports are immediately available.

 

Profiles Sales Indicator is a tool for selecting, managing, and training salespeople. It measures five key qualities of successful salespeople and predicts performance in seven critical sales behaviors. Using the Profiles Sales Indicator to build and develop a sales organization can result in record-breaking productivity, retention of top performers, and exceptional profitability.

 

Profiles Step One Survey II  lowers an employer's risk when hiring people to positions of trust and responsibility.  Employee4 theft costs employers an average of $9 per employee, per day - that's over $2,000 a year, per employee, that comes off the bottom line.  This survey helps to identify reliable job candidates with integrity and work ethic who are drug free.  The Step One Survey II is how companies protect themselves from theft of money, property, time, and other assets.  This instrument empowers you to identify the best candidates and gives you questions to use in your interviews.  The assessment questionnaire can be given online in English or Spanish.

 

Profiles Customer Service Survey identifies people who have the right behavioral traits to give outstanding customer service.  "Customers go where they are wanted and stay where they are appreciated."  Use the survey to hire people who will enhance your company's reputation and create customer satisfaction and goodwill.

 

Profiles Performance Indicator measures five individual characteristics and their impact on nine critically important aspects of success in business. The report helps you understand how an individual is effectively understood, motivated, and managed. It is economical and is quick to take, making it the ideal choice for your business.

 

Profiles Team Analysis makes team building both challenging and rewarding. Effective teams achieve results far beyond what individuals could accomplish on their own. But team building is far more than putting a group of people together and hoping for the best. This system reports the attributes of each team member, shows the team’s strengths, and alerts the team leader to potential problems.

 

Profiles CheckPoint 360° is a powerful professional development tool, that positively impacts an individual’s growth and career, and an organization’s success. For managers, supervisors, and others in leadership positions, it can facilitate peak performance that generates improved productivity. CheckPoint quantifies a participant’s competencies, verifies the results from a variety of perspectives, and identifies ways to enhance skills.

 

Profiles Career Coach XT is an assessment that can answer the question, "What is the right job for me?"  Whether used by high school and college students or more experienced people looking for a new career path, Career Coach XT is the right tool.  It measures a person's thinking style, occupational interests, and behavioral traits, and matches their attributes with jobs and careers that utilize the individual's potential to the fullest.  The result is job satisfaction and career success.

 

CheckPoint 360° is a powerful professional development tool, that positively impacts an individual's growth and career, and an organization's success.  For managers, supervisors, and others in leadership positions, it can facilitate peak performance that generates improved productivity.  CheckPoint quantifies a participant's competencies, verifies the results from a variety of perspectives, and identifies ways to enhance skills.

 

CheckPoint SkillBuilder Series consists of 18 self-paced, self-improvement programs designed to help managers improve their performance. The SkillBuilder Series is a companion to the CheckPoint 360° Competency Feedback System, offering managers the opportunity to develop the competencies that are most important to their professional growth and success. Available exclusively on the Internet.

 

Customer Service Profile  Poor customer service costs your company dearly.  Worldwide, you to two-thirds of all customers leave due to poor customer service.  Every customer service encounter has the potential to gain repeat business or drive it away.  Concise and easy to administer, the Customer Service Profile identifies candidates and employees with superior customer service skills and helps you coach existing employees to greater success.  Results are presented in a Placement Report, Individual Report, Coaching Report, and a report that compares your company's perspective on providing customer service with the perspective typically found for those in your industry.  Recognizing that distinct industries have specific customer service values, the Customer Service Profile is also available as a custom product for healthcare, hospitality, financial and retail industries.

 

Contact us today to learn more about any of the above assessments or to take an online demonstration of the power of these products.


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  The Essex Group   22 Main Street, Centerbrook, CT  06409  info@theessexgroup.com   860-767-1830